Family Suite
- Shower
- Bathtub
- Air conditioning
Hotel · Madrid · Community of Madrid
Hotel Chamartin The One
A modern 4-star hotel beside Madrid's Chamartín transport hub, with 378 rooms and direct metro access.
- Right at Chamartín station – metro and train
- Modern, soundproofed rooms with flat-screen TVs
- 24-hour reception and express check-in/out
8.2
Great
9656 reviews
Booking.com 8.2 · 9656 reviews
About
Hotel Chamartin The One
Hotel Chamartin The One sits directly beside Madrid's Chamartín railway and metro station, putting the city's transport network at your doorstep. The 378-room property is a 25-minute walk from Santiago Bernabéu Stadium and well placed for the business district. It offers practical comforts: air conditioning, soundproofed rooms, mini-bars, and flat-screen TVs.
The hotel caters to both business and leisure travellers. A 24-hour reception, express check-in/out, and luggage storage make arrivals smooth. On-site dining includes a restaurant, snack bar, and bar/lounge, with in-room breakfast available. For meetings, there's a business centre and banquet facilities. Note that pets are not allowed, and the property is non-smoking throughout.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Unbeatable transport links — The hotel sits directly at Chamartín station, where metro lines 1 and 10, Cercanías trains, and high-speed services connect you across Madrid and beyond. Guests repeatedly praise how easy it is to reach the centre – about 20 minutes – and to catch early trains.
- Quiet, modern rooms — Despite being next to a major station, guests report no train noise thanks to soundproofed rooms. Many describe the rooms as spacious, comfortable, and newly renovated, with quality mattresses and modern furnishings.
- Helpful, friendly staff — Reception and staff receive consistent compliments for kindness and efficiency, with smooth check-ins and useful assistance. Several guests highlight late check-out and a helpful team.
–
Worth weighing
3 to weigh- Location is outside the tourist centre — The hotel is in the business district, about 25 minutes on foot from Santiago Bernabéu Stadium and 20 minutes by metro to the city centre. If you want to be surrounded by Madrid's historic heart, this isn't it – but the transport links compensate.
- Rooms and cleanliness score low — In the rating categories, 'Rooms and cleanliness' scores only 6 out of 10, the lowest of all. While many guests praise specific rooms, the overall rating suggests inconsistency in upkeep or housekeeping across the property.
- No pets allowed — If you're travelling with a dog or cat, this hotel won't work – the policy is strict and there are no pet-friendly rooms.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double or Twin Room
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Double or Twin Room Extra Bed
- 3 Single beds
- Shower
- Bathtub
- Air conditioning
Junior Suite
- 1 Single bed,2 Single beds,1 King-size bed
- Shower
- Balcony
- Air conditioning
Double Room
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Room comforts
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- Safe deposit box
- Sitting area
- Ironing facilities
- Free toiletries
Food & drink
- Restaurant
- Snack bar
- Bar/Lounge area
- In-room breakfast
- Packed lunches
- Special diet menus
- Children's buffet
- Coffee shop
- Welcome drink
Services
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Luggage storage
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Accessibility & safety
- Rooms/Facilities for disabled
- Wheelchair access
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Lift
- ATM/Cash machine
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 9,656 reviews
Booking.com · 8.2 · 9656 reviews
8.2Verified guest“Being outside the centre meant excellent connections across Madrid, especially via Cercanías trains. The safe was handy, restaurant prices were extraordinary, room service ran late with a great menu, reception staff were friendly, and the TV accepted HDMI.”
8.2Verified guest“The location was perfect for the convention I attended.”
8.2Verified guest“Excellent location for catching an early morning train. Staff were polite and up to the expected standard.”
8.2Verified guest“The room felt brand new, with a comfortable bed, safe, minibar and central heating. Staff were especially helpful, check-in was smooth, and they let us check out late at 11 am.”
8.2Verified guest“This is an older hotel that's been renovated – parts still show their age, but much has been modernised. The room was spacious (rare for Madrid), refurbished, with a very comfortable mattress and modern furniture. The shower and bathroom fittings were perfect. Although it's relatively far from the centre, metro lines 1 and 10 connect brilliantly, and the station exit opens right at the hotel entrance.”
8.2Verified guest“Comfortable room, convenient location, good breakfast choices, and the train station is a 5-minute walk away.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Getting around: Chamartín station is your gateway – metro lines 1 and 10, Cercanías commuter trains, and long-distance services all stop here. The centre of Madrid is about 20 minutes away by metro.
Landmarks: Santiago Bernabéu Stadium, home of Real Madrid, is roughly a 25-minute walk from the hotel. The business district is immediately nearby.
Agustin De Foxa, S/N, Madrid, Community of Madrid, 28036, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 508 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 13:00 to 23:59, and check-out is until 12:00. Some guests have received late check-out on request.
Is the hotel close to the train station?
Yes, it sits directly at Chamartín station – guests say the metro exit opens right at the hotel entrance, and the station is about a 5-minute walk.
Are pets allowed?
No, pets are not allowed at Hotel Chamartin The One.
Is breakfast available?
Yes, the hotel has a restaurant and offers in-room breakfast. Guests describe the breakfast as large with cheese, fruit, and pastries.
Does the hotel have air conditioning?
Yes, all room types listed include air conditioning, along with heating for cooler months.
The bottom line
A reliable, comfortable base for travellers who value transport convenience over central charm. Ideal for business trips or early train departures, with solid service and quiet rooms – just don't expect to be in the middle of Madrid's old town.
8.2Best for train travellers and business visitors
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